Bring photographic identification, and know which parts are over-18s
Four areas of this complex are restricted to over-18s and the rest are not, the dress code has a short list of exclusions, and the spa runs on timed slots. This page gathers the practical rules in one place, with the source of each one shown.
Four things to settle before you set off
- Carry photographic identification. Challenge 25 means anyone who looks under 25 is asked to prove their age at the casino door.[1, 2]
- You can walk into the casino without joining anything: it is an open-door venue.[1]
- Smart jeans and smart trainers meet the smart casual standard.[1, 2]
- The walk from Birmingham International is step-free the whole way.[6]
- Do not arrive at 11am expecting dealers. Doors open then, but live tables start in the early afternoon and the official pages disagree on whether that is 1pm or 2pm.[1, 9]
- Do not bring a cap or hat into the casino: faces have to be visible on camera.[1, 2]
- Do not plan on children in the spa or the pool. Every area is over-18s.[3, 4]
- Do not assume open spa use with a room. Standard guest access is a single 90 minute slot on a first-come basis.[3]
Where the 18+ line runs through the building
| Area | Minimum age | Source of the rule |
|---|---|---|
| Casino gaming floor | 18, Challenge 25 enforced | Operator’s casino pages[1, 2] |
| Sports Bar | 18 | Hotel facilities list[7] |
| High Line Bar and Lounge | 18 | Hotel facilities list[7] |
| Santai Spa, including the pool | 18 | Hotel FAQs and spa etiquette page[3, 4] |
| Pendigo Suite | 18, Challenge 25 enforced | Access is through the casino[1] |
| Hotel bedrooms | Confirm when booking | Ask the hotel if anyone in the party is under 18 |
What the venue publishes about accessible facilities
These are the venue’s own statements, repeated here because they are useful and checkable. They are not a substitute for ringing ahead: anyone with specific requirements should confirm them with the hotel directly, on +44 (0)121 273 1000.
For lifts, hearing loops or step-free routes inside the building, ring the hotel on +44 (0)121 273 1000 before you travel so the team can match your needs.
Short answers to the questions this guide gets asked
Do I need to be a member to get into the casino? No. The operator describes this as an open-door venue, so you can walk in and decide inside whether to register for its scheme or stay a guest.[1, 2]
What time do the tables open? The casino opens at 11am, and live gaming starts in the early afternoon. The casino’s own pages say 1pm and the hotel’s casino page says 2pm, so we quote both rather than pick one.[1, 2, 9]
Is there a dress code? Smart casual. Smart jeans and smart trainers are fine. Club football shirts, muscle and vest tops, construction workwear, caps and hats are not.[1, 2]
Can I take children into the spa? No. The hotel states that every area of Santai Spa, including the pool, is restricted to over-18s.[3, 4]
How long do hotel guests get in the spa? A 90 minute session, available between 7am and 10am and between 3pm and 9.45pm, first come first served with a waiting list at busy times. Superior rooms are described as including access across all opening hours instead.[3, 4]
Is reception open when I arrive late? Yes. The hotel states that its reception team is available 24 hours a day.[3]
Can I get there without a car? Yes, and easily. Birmingham International station is a covered, step-free walk of about ten to fifteen minutes through the NEC.[6]
Does this site take bookings? No. Midnight Resort House is an independent guide with no connection to the venue. Rooms, tables, offers and membership are all handled by the venue’s own official channels, and we hold no payment details of any kind.
How do I stop myself gambling here? SENSE excludes you from every licensed land-based casino in Great Britain in one application, either online or by asking to speak to a manager at any casino without entering the gaming areas.[10] There is more on our responsible gambling page.
Where each fact on this page came from
Every numbered marker above points to one of these pages, each of which was read on 2 September 2026. Where two sources disagreed, the difference is described in the text rather than smoothed over.
- Resorts World Birmingham, “Genting Casino”https://www.resortsworldbirmingham.co.uk/casino
- Genting Casinos, “Genting Casino Resorts World Birmingham”https://www.gentingcasinos.co.uk/casinos/genting-casino-resorts-world-birmingham/
- Genting Hotel, “FAQs”https://www.gentinghotel.co.uk/faqs
- Genting Hotel, “Spa Etiquette”, Santai Spahttps://www.gentinghotel.co.uk/santai-spa/spa-etiquette
- Genting Hotel, “Rooms and Suites”https://www.gentinghotel.co.uk/rooms-suites
- Genting Hotel, “Can You Walk from Birmingham International to Resorts World?”https://www.gentinghotel.co.uk/blog/can-you-walk-from-birmingham-international-to-resorts-world
- Resorts World Birmingham, “Genting Hotel”https://www.resortsworldbirmingham.co.uk/genting-hotel
- Resorts World Birmingham, “Getting Here”https://www.resortsworldbirmingham.co.uk/getting-here
- Genting Hotel, “Casino”https://www.gentinghotel.co.uk/casino
- SENSE, the national self-exclusion scheme for the British casino industryhttps://senseselfexclusion.com/