Genting Hotel lists 184 rooms and suites, and the spa attached to it is adults-only
The hotel occupies part of the Resorts World Birmingham building, with the spa, the casino and the restaurants reachable without going outside. This page sets out the room types, the accessible room features and the spa rules exactly as the hotel publishes them.
Six room descriptions, from signature doubles to the Genting Suite
The operator describes Genting Hotel as 184 four-star rooms and suites, alongside three meeting rooms with natural light for up to 30 delegates.[1] Reception is staffed 24 hours a day.[3] The hotel publishes six room descriptions, summarised below in its own terms rather than ours.[2]
| Room | What the hotel lists |
|---|---|
| Signature | Ensuite, luxury toiletries, tea and coffee making facilities |
| Superior | Ensuite and a stocked mini bar. The hotel’s own answers add car parking, a robe and slippers, an optional wake-up call, a newspaper, and spa access across all opening hours subject to availability[3] |
| Deluxe double | Two double beds, intended for groups, with an optional adjoining double room |
| Accessible | Wide doorways, a wet room with grab rails, and emergency pull cords with 24-hour assistance |
| Suites | Spacious bathroom, generous living area, complimentary stocked minibar, queen bed |
| Genting Suite | Queen bed, private dining room, separate lounge area, dressing room, and views over the lake |
Standard and superior single, double and twin rooms are all listed.[2] Live rates and packages change constantly: use the hotel’s own booking screen for the figure that applies on your dates.
The spa is over-18s throughout, and hotel access runs in a 90 minute slot
Spa facilities are published as open from 7am to 10pm daily, with last admission at 9pm and the pool area closing at 9.45pm. The gym runs 24 hours.[4] Access to every area of the spa, the pool included, is restricted to over-18s.[3, 4]
Hotel guests are given a 90 minute session rather than open use, available between 7am and 10am and between 3pm and 9.45pm, subject to availability. Slots are not bookable in advance and work on a first-come basis, with a waiting list at busy times; guests check in at the spa reception desk rather than simply walking through.[3, 4] Superior rooms are the exception, with access described as covering all opening hours, again subject to availability.[3]
That is a narrower arrangement than the phrase “spa hotel” usually implies, and it is the single detail most worth reading twice before booking a stay around the spa.
Spa timings as published
- Facilities
- 7am to 10pm daily
- Last admission
- 9pm
- Pool closes
- 9.45pm
- Gym
- 24 hours
- Hotel guest access
- 90 minutes, 7am to 10am and 3pm to 9.45pm
- Minimum age
- 18 in all areas
Book the room for the location and the building; treat the spa as a bonus that needs a little planning rather than a facility on tap.
What else the hotel publishes about a stay
- Secure underground car parking is listed among the hotel’s facilities, and parking comes with superior rooms.[1, 3]
- Standard rooms are described as accommodation only, without the extras attached to superior rooms.[3]
- Baths and walk-in shower options are available on request, subject to availability.[3]
- Three meeting rooms with natural light take up to 30 delegates.[1]
- Sky Bar and Restaurant is a rooftop venue, and the hotel advertises a discount on food there for its own guests.[1]
- The hotel address is Pendigo Way, Resorts World Birmingham, NEC, Birmingham B40 1PU, and its published telephone number is +44 (0)121 273 1000.[5]
- Reception is staffed around the clock.[3]
- The building has been open since the complex began trading in stages from October 2015.[7]
We take no bookings and hold no availability. The link above goes to the venue’s own official website, which is the only place to reserve a room.
Where each fact on this page came from
Every numbered marker above points to one of these pages, each of which was read on 2 September 2026. Where two sources disagreed, the difference is described in the text rather than smoothed over.
- Resorts World Birmingham, “Genting Hotel”https://www.resortsworldbirmingham.co.uk/genting-hotel
- Genting Hotel, “Rooms and Suites”https://www.gentinghotel.co.uk/rooms-suites
- Genting Hotel, “FAQs”https://www.gentinghotel.co.uk/faqs
- Genting Hotel, “Spa Etiquette”, Santai Spahttps://www.gentinghotel.co.uk/santai-spa/spa-etiquette
- Genting Hotel, official sitehttps://www.gentinghotel.co.uk/
- Resorts World Birmingham, “Getting Here”https://www.resortsworldbirmingham.co.uk/getting-here
- BBC News, “Resorts World Birmingham: Opening date confirmed”https://www.bbc.co.uk/news/uk-england-birmingham-34452070